Privacy Policy

Cardware Wallet Privacy Policy

Implementation Date: August 2024

At Cardware Wallet, we prioritise your privacy and understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

1. Information We Do Not Collect

As a self-custodial hardware wallet provider, Cardware Wallet does not collect, store, or have access to any information about your cryptocurrency holdings, wallet addresses, private keys, or transaction history. Your digital assets remain completely under your control at all times, and we do not monitor or access any personal financial information related to your wallet usage.

2. Information We Collect for Shipping Purposes

To facilitate the purchase and delivery of Cardware Wallet devices, we may collect the following personal information:

• Name

• Shipping Address

• Email Address

• Phone Number (for shipping purposes, if required by the carrier)

This information is only collected for processing and fulfilling your order, including shipping your product to the specified address and communicating with you about the status of your order.

3. How We Use the Information

We use the personal information you provide to:

Process and ship your order. Communicate with you regarding your purchase. Respond to any inquiries or support requests. We do not use your personal information for marketing purposes unless you have explicitly opted in to receive such communications.

4. Data Protection and Security

We take your privacy seriously and implement industry-standard security measures to protect your personal information. We utilise secure technologies such as SSL encryption to protect your data during transmission. Once your order is processed and delivered, we retain only the information required for legal and tax purposes.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except for trusted third-party services such as shipping carriers or payment processors. These parties are only provided with the necessary information to fulfil your order and are bound by confidentiality agreements.

6. International Shipping and Data Transfers

If you are located outside of South Africa, your personal information may be transferred to and processed by third parties in different jurisdictions in order to complete the shipment of your order. We ensure that any third-party service providers involved in this process adhere to strict data protection standards.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or tax requirements.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. If you would like to exercise any of these rights, please contact us at [e-mail].

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[e-mail]

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Lodge a complaint with the Information Regulator

If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy, you may lodge a complaint with the Information Regulator.

The contact details of the Information Regulator are available on its website at: https://inforegulator.org.za/

This version of the Privacy Policy replaces any preceding privacy policy provisions on the Cardware Wallet website. We may occasionally update this Privacy Policy. When you use our Platforms, the version of the Privacy Policy posted on this page applies to you.